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Copyright and Intellectual Property Complaints
Copyright and Intellectual Property Complaints
Effective Date: June 25, 2026
Sunate respects intellectual-property rights and expects Customers and users to do the same.
This policy explains how to report content made available through Sunate that you believe infringes copyright, trademark, or another intellectual-property right.
1. Submit a complaint
Email legal@sunate.app with the subject Intellectual Property Complaint and include:
Your full name and organization.
Your email and telephone number.
Identification of the copyrighted work, trademark, or other right claimed.
The exact URL, workspace, file, website, or content location at issue.
A description of why you believe the use is unauthorized.
A statement that you have a good-faith belief that the disputed use is not authorized by the rights holder, its agent, or law.
A statement that the information is accurate and that you are the rights holder or authorized to act for the rights holder.
Your physical or electronic signature.
We may request additional information reasonably needed to evaluate the complaint.
2. Sunate's response
Sunate may:
Forward the complaint to the Customer or user responsible for the content.
Temporarily restrict access.
Remove content.
Request evidence of permission.
Preserve relevant information.
Take other appropriate action.
Repeated or serious infringement may result in account suspension or termination.
3. Counter-notice
A person who believes content was removed or restricted by mistake may send a counter-notice identifying:
The content.
Its previous location.
The basis for lawful use.
Contact information.
Any statements and consent to legal process required by applicable law.
A physical or electronic signature.
Sunate may restore content when legally appropriate.
4. Misrepresentations
Knowingly making a false infringement claim or counter-notice can create legal liability.
Consider consulting qualified counsel before submitting a notice.
5. Statutory agent
This page provides a reporting channel and does not identify or replace any separately registered statutory agent.
Official statutory-agent records, if applicable, control.
Sunate, Inc.
Email: legal@sunate.app