LAST UPDATED 05/07/2026
Privacy Policy
Introduction
Sunate ("we", "our", or "us") provides a CRM and productivity platform that helps users manage contacts, data, and workflows. This Privacy Policy explains how we collect, use, store, and protect information when you use our services. By using Sunate, you agree to the terms outlined in this Privacy Policy.
Information We Collect
Information You Provide
Account Information: email address, username, and login credentials
Communication Data: information you provide when contacting support
User Content: any data you choose to store in the platform, including contact information such as names and phone numbers
Automatically Collected Information
Device Information: device type, browser, operating system
Usage Data: features used, session duration, interactions within the platform Diagnostics: crash reports and performance data
Contact Data and User Responsibility
Sunate allows users to store and manage contact information, including names and phone numbers.
All contact data is provided, owned, and controlled by the user. Sunate does not verify how this data was collected.
Sunate only processes this data as necessary to provide the platform’s functionality and does not access or use it for its own independent purposes.
Users are solely responsible for: ensuring they have the legal right to store and use such data obtaining any required consent from individuals complying with applicable data protection and communication laws
Messaging and Consent
Sunate does not send unsolicited messages to individuals whose contact information may be stored within the platform.
Sunate does not:
- send marketing or promotional messages to contacts
- initiate communication with leads or third parties
- use stored contact data for outreach campaigns
Sunate is not a messaging provider for external contacts and does not use contact data stored by users to communicate with third parties.
If messaging features are used, they are limited to:
- communication with the account owner, or
- communication with individuals who have provided prior explicit consent directly to the user.
Sunate does not collect, manage, or verify consent on behalf of users.
Users are fully responsible for obtaining proper opt-in before sending any communication.
Data Sharing and Selling
Sunate does not sell, rent, trade, or share personal data, including phone numbers.
We do not share mobile opt-in data with third parties for marketing or messaging purposes.
Data stored within the platform is only accessible to the user who provided it, except:
when necessary to operate the service (e.g., infrastructure providers)
when required by law or legal process
All service providers are bound by confidentiality and data protection obligations.
Role of Sunate
Sunate acts as a data processor and platform provider.
Users are the data controllers, responsible for:
collecting personal data
determining how it is used
ensuring lawful processing
Sunate does not determine the purposes or means of processing user-stored contact data.
Data Storage and Security
We implement appropriate technical and organizational measures to protect your data, including:
encryption in transit and at rest
access controls and authentication safeguards
While we take reasonable measures, no system is completely secure.
Data Retention
We retain your information only for as long as necessary to:
provide our services
comply with legal obligations
resolve disputes and enforce agreements
Users may request deletion of their data at any time.
Your Rights
Depending on your location, you may have the right to:
access the data we hold about you
request correction or deletion
object to or restrict certain processing
To exercise your rights, contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated "Last Updated" date.
Contact
If you have any questions about this Privacy Policy, please contact us:
Email: espindola@sunate.app
Website: https://www.sunate.app
By using Sunate, you acknowledge that you have read and agree to this Privacy Policy.